Frequently asked questions

Transferring a website to Uphost couldn’t be easier. In fact, we’re happy to do it for you at no extra cost. All you’ll need to do is provide login details to your website and we’ll take care of the rest.

We only take your first payment once your website goes live – nothing upfront. Payments are collected monthly via secure Direct Debit, so everything runs smoothly without you needing to manage anything.

It’s a simple 30-day rolling contract, so you can cancel anytime. We just ask for a 24-month minimum term before transferring the website away, which covers the upfront work involved.

If you already have one, we’ll use it. If not, you can purchase one yourself or we can handle it for you – whichever’s easier.

We recommend using Google Workspace or Microsoft 365 for professional email addresses (like hello@yourdomain.co.uk). These are separate services, but we’re happy to guide you through setting it up.

We’re based in Warrington in the North West of the UK. You’re welcome to visit us – we’ve got easy access and onsite parking.

Our pricing is based per website to keep things simple and consistent. If you’re looking to launch multiple sites, feel free to get in touch – we’d be happy to talk through your plans and see how we can help.

If something doesn’t look right, just let us know. We’ll take a look and fix any issues quickly so everything runs as it should. If the problem is caused by a plugin or recent changes, we’ll guide you on the best solution or restore a previous version if needed.

We build and manage your website as part of your monthly plan. After 24 months, full ownership transfers to you, and you’re free to move the site elsewhere if you choose – although most of our clients stay with us for the ongoing support.