Transferring a website to Uphost is easy peasy. In fact, we’re happy to do it for you at no cost. We’ll even help you get set up and take you through the process from start to finish.

Our pricing is calculated on a per-site basis. Currently, we do not offer discounts for multiple websites, as our rates are already kept as low as possible.

All websites built by Uphost Ltd will remain under our ownership for a 24-month period. After this time, ownership of the website will transfer to the client. Following the 24-month period, we will continue to provide the same level of service; however, the client will have the option to transfer the site to another provider if they choose. Please refer to our terms page here.

Email services are not included in our hosting package. However, if you need a professional email setup, we can help you get started with either Office 365 or Google Workspace. Pricing for these services varies, and payments for your email solutions will be made directly to the providers.

If you suspect issues on your website, we encourage you to reach out to us. After a thorough diagnosis, we’ll promptly resolve any errors related to WordPress, the server, or the theme. Please note that plugins are beyond our control, so if a plugin conflict is identified, we may need to deactivate it and recommend an alternative solution. Should the issue arise from client modifications that aren’t easily reversible, we can restore a backup of your website from the last 30 days to ensure continuity.

WordPress is a content management system (CMS), software that enables the creation, publishing and ongoing maintenance of websites. It’s the most popular CMS worldwide due to its intuitive interface and powerful features. These include a huge choice of WordPress themes that offer instant custom layouts, and WordPress plugins that provide simple ways to implement specialised functionality.

In reality, “web hosting” is just an umbrella term that encompasses all types of hosting, including WordPress hosting. But we get what you’re asking. Why WordPress hosting compared to, well, something else?

Where WordPress hosting differs from other hosting options simply comes down to the features it comes with. Our WordPress web hosting is specially designed to help you get up and running with WordPress quicker and easier than other plans would provide.

Our WordPress Hosting platform has been newly designed and tested, specifically for running WordPress. The architecture is built using enterprise-grade hardware to ensure superb performance, including smart SSD storage that provides superfast access to your WordPress data. WordPress Hosting also enables caching for static content, giving your website an extra speed boost.

Our hosting platform installs the WordPress software automatically. Just follow the step-by-step process in our control panel – no downloads or manual installation required.

WordPress updates are also streamlined. By default, minor updates are installed automatically, so all the latest security patches are applied with no action required. You can also enable auto-updates for major version upgrades, or disable them completely if you want to keep your WordPress install on a specific version. Our user-friendly control panel gives you complete control to customise your update settings.

If you have an existing WordPress site, it’s simple to migrate it to the upHost platform. WordPress Importer is a plugin that helps manage the migration process, and it can be easily pre-installed when you launch WordPress from our control panel.

We will update your whole website on a monthly basis including WordPress core, themes and plugins. If there are updates available you can just leave them to us.

All accounts are on a 30-day rolling contract. To cancel please contact us before your next billing period. You can email [email protected].

Yes, your plan and pricing will change in accordance with the amount of pages on your website. Simply add or remove pages to change your plan.

Yes, we include VAT with all our prices. We are VAT registered so you can claim VAT back if you are too.